Forms & Legal

Terms and conditions

Free initial consultation
  • The free initial consultation involves an assessment in the dental chair by our orthodontist.
  • The length of the appointment will be no longer than 30 mins.
  • If, after the initial consultation, the patient decides to proceed with treatment, there will be a fee for subsequent appointments.
  • The free initial consultation does not include x-rays, impressions, photos, the provision of any orthodontic work, or the fitting of any orthodontic appliance.
  • Initial assessment appointments are subject to availability. If a patient fails to attend their appointment, we reserve the right to refuse a follow-up free consultation.
Standard braces cost
  • This is the fee for a standard upper and lower metal braces case only, taking approximately 18 to 24 months.
  • Although this fee is applicable to most, it may not apply to everyone. Your individual fee may vary depending on the complexity of the case, the equipment used, and the estimated treatment time.
  • It does not refer to Invisalign®, ceramic braces, lingual braces, or surgical cases.
  • If additional orthodontic auxiliaries are needed, an additional cost will be required.
  • Early treatment with a twin block or RME etc. is not included.

Privacy Policy

  • In March 2014, the new Australian Privacy Principles (APPs) came into force replacing the National Privacy Principles and as such Westside Orthodontics will endeavour to comply with them through this privacy policy.
  • As a patient, personal information such as your name, date of birth, address, phone number, email address, family members, occupation, school of attendance, and medical history will be collected.
  • Only information related to your orthodontic and dental care will be collected.
  • This information will be collected using our ‘medical history form’. Consent at collection will be obtained.
  • We will take reasonable steps to ensure that this information is accurate, up to date, and complete. If you or we feel this information is out of date, a new form can simply be filled in.
  • This information will be used by our orthodontist to plan and undertake your treatment. As well, it is for our practice staff to contact you for appointments, organise accounts and payments, and send other correspondence. We may also use part of your health information in study groups or at seminars and lectures for the educational benefit of students and dentists.
  • Westside Orthodontics will not disclose this information to third parties unless it forms part of your comprehensive dental care.
  • Information about yourself may be disclosed to other health practitioners to assist in your treatment.
  • Very limited personal information may be released to overseas recipients as we use orthodontic technologies based overseas. We will ensure that these recipients do not breach the APPs or that they are bound by similar laws.
  • Access to your personal information is available upon request.
  • We may need to deny access to personal information in certain exceptional circumstances. In such cases we will provide written notice for the reasons for refusal.
  • If you wish to query or complain about any privacy issues please feel free to contact our practice manager. Anonymity can be requested.
  • This privacy policy will be available electronically on our website free of charge but can also be made available in hardcopy for anyone who asks.
  • If we receive unsolicited personal information that could not have been obtained had we solicited the information, we will as soon as practically possible but only if it is lawful and reasonable to do so, destroy the information.
  • Westside Orthodontics has sufficient physical and electronic security to ensure that personal information is protected from misuse, interference, loss, modification, or unauthorized access.
  • If we no longer need your personal information we will take reasonable steps to destroy this information by using a paper shredder and deleting electronic data.
  • We will provide our patients with notification if our practices around privacy change via updating this policy on our website.
  • We have designated a privacy officer to ensure our practices comply with current Privacy Amendment Act 2012.
  • We hope you found this form informative and if you have any further questions please feel free to contact our privacy officer.